Deviation fee waiver extended through December 31, 2021 due to continued COVID-19 disruption


The gap fee exemption provision, which allows services that are advised or directed to close by a local authority due to COVID-19, has been extended until December 31, 2021, on Ministry of Education, Skills and Employment recently announced.

The late fee waiver provision was originally scheduled to end on June 30, 2021. Services that a Commonwealth, state or territory government authority has advised or ordered to close must report the closure and any reopening.

Services must indicate the reason for the closure and report it within 24 hours to:

  • [email protected]
  • The competent national or territorial regulatory authority, and
  • The relevant third-party software vendor.

State or territory governments may announce a blackout period to quell a local outbreak of COVID-19. Sometimes these restrictions can affect a child care service’s ability to stay open or a family’s ability to attend.

At such times, the ministry committed to monitoring the situation and working with local governments and leading industry leading organizations to determine if any support measures are needed.

Families seeking advice and information on restrictions in their area and if their childcare service is affected should visit their local government’s COVID-19 information website or contact their center operator, the department said.

Services can access information on Department website or contact the CCS Helpdesk at 1300 667 276 or [email protected].

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